Meeting the needs of even
the most finicky pets
Responsive customer
service, no waiting on hold
70% of orders shipped same day,
and convenient Autoship available
Rather than fit your pet into the one-size-fits-all mold the pharmaceutical companies developed, we’re able to take into account your pet’s individual needs and customize a medication to meet their specific needs.
You’ll typically receive your pet’s medications within 48 hours of payment through delivery or local pick-up.
Compounding is the science of uniquely customizing medications specifically for a patient. Whether it is in an easy to administer form, more exact strength, or a product that is not available any other way, our team is dedicated to personalized medications to fit all of our unique patients’ needs.
Generally orders ship within 24 hours of finalizing payment and making any final selections. This can be done in the portal here, or by calling our pharmacy support team at (833) HI-BRAVA
Our pharmacists call every pet owner to ensure that your needs are met. This is required by law in many states, but we’re also here to help any time you want to call us as well.
We provide free ground shipping on all orders over $45.
Because we ship from both the East and West Coasts, customers generally receive their medications within 2-3 days.
If you need guaranteed 2-day service, we offer that for $12.50 charge.
Next day service is available for $22.50. All medications that are temperature sensitive will ship next day to ensure quality.
If you live near one of our facilities, we would love to see you. For instructions and pickup hours, please click the contact us link for hours and directions.
To call our pharmacies for a refill, please use the phone number and Rx number on your pets’ medication. You can also find the phone numbers for our pharmacy refill lines below:
